We are committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

The information we collect and how we use it

When you order we need to know your name, account number, postal address, e-mail address, telephone number and credit or debit card details as relevant. We gather this information to allow us to process your order.

The relevant information is then used by us to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.



Cookies are small pieces of information that are stored on your computer’s hard drive by your browser. These allow us to store your account information while you are logged on to our service and provide features to make your use of our service easier. Most browsers allow the cookie function to be turned off. However, if you turn the cookie function off our website will not function properly.


How we protect your information

We keep your information confidential. Our internal data protection procedures cover the storage, access and disclosure of your information. Your details will be used for the sole purpose of the transaction only and will never be shared to a third party.


Updating your details

If any of the information that you have provided to us changes, for example, if you change your e-mail address, please let us know the correct details by sending an e-mail to us at Greenwoodgoldsmiths@hotmail.com


Your consent

New data protection laws mean we need your permission to stay in touch even if you have given permission before. This will enable us to provide you with marketing material and information about special features on our website.


How to contact us

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to Greenwoodgoldsmiths@hotmail.com or write to Alex Greenwood, Greenwood Goldsmiths Ltd., Willsons Yard, 22 High Street, Hartley Wintney, Hampshire, RG27 8NY